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Nkapsmart is warming up...
Updated in April 2026
The terms of use ("Terms") presented on this webpage constitute a legal agreement between you, as a potential customer of Nkapsmart services, and Nkapsmart Cameroon SA (Nkapsmart, "we", "our" or "us") and will govern your access to and use of Nkapsmart's services, which include all pages of the Nkapsmart website, mobile applications and other products and services (collectively referred to as the "Services"). These Terms apply in full to your use of this website and by using any of the Services, you expressly accept all the terms contained herein in their entirety. You must not use this website if you have any objection to any of these Terms. PLEASE READ AND UNDERSTAND THE TERMS OF THIS AGREEMENT CAREFULLY BEFORE AGREEING TO BE BOUND BY ITS PROVISIONS.
We are Nkapsmart SA, a company incorporated under the laws of the Republic of Cameroon. Our registered office is located at Rue des princes, Makepe St Tropez, BP: 5979, Douala Littoral, Cameroon.
The language used herein and for any communication between Nkapsmart and you shall be English.
You may use the Services only if you agree to enter into a contract binding you to Nkapsmart and you are not prohibited from receiving services under the laws of the applicable jurisdiction. If you agree to these Terms and use the Services on behalf of a company, business or organization, you represent and warrant that you are authorized to do so.
Our website and services are intended for persons aged 18 and over. You are only authorized to use the services if you are 18 years of age or older. We do not knowingly engage with persons under 18 years of age.
Unless otherwise indicated, Nkapsmart and/or its licensors own the intellectual property rights and website elements subject to the license below. All text, formatting including but not limited to the arrangement of elements on the Nkapsmart website and graphics, animation, tools, advertisements, music, video, articles, sound, copy, trade names, logos and other elements and information on the website are subject to the intellectual property rights of Nkapsmart and its affiliates as well as their licensors and licensees (collectively the "Content"). We grant you no rights, licenses, title or interest in any of our intellectual property rights to which you may or may not have access. Such content may not be reproduced, reverse engineered, decompiled, disassembled, modified or transferred to other websites. Nothing contained on the Nkapsmart website shall be construed as granting, by implication or otherwise, any license or right to use any trademark displayed on the Nkapsmart website without the written permission of Nkapsmart or the third party owner of the trademark. You agree to take such measures, including any legal or official documents or any other documents that may be necessary to further assert our intellectual property rights.
We grant you a non-transferable, non-exclusive, revocable license to use the software provided as part of our services in the manner permitted by these Terms. This license grant includes any updates, upgrades, new versions and replacement software that you may use in connection with our Services. The Services are protected by copyright, trademark law and other laws of Cameroon and other foreign countries. No provision of these Terms gives you the right to use the name Nkapsmart or any of Nkapsmart's trademarks, logos, domain names and other distinctive brand features. All right, title and interest in and to the Services are and will remain the exclusive property of Nkapsmart and its licensors. If you fail to comply with all of these provisions, you will be liable for all consequential damages suffered by you, Nkapsmart and all third parties. Unless otherwise provided by applicable law, you agree not to modify, redesign, reproduce, adapt, display, distribute, translate, disassemble, decompile or otherwise attempt to create any source code derived from the software. Any feedback, comments or suggestions you may make to us regarding our services are entirely voluntary and we are free to use them as we see fit without any obligation to you.
NKAPSMART WILL USE ITS BEST EFFORTS TO ENSURE THAT THE WEBSITE IS AVAILABLE AT ALL TIMES AND WITHOUT BUGS. HOWEVER, YOU USE IT AT YOUR OWN RISK. WE PROVIDE ALL MATERIALS "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AVAILABILITY, SECURITY, TITLE AND NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, NKAPSMART DOES NOT WARRANT THAT ITS WEBSITE AND SERVICES WILL MEET YOUR REQUIREMENTS OR THAT ITS WEBSITE WILL REMAIN FREE FROM INTERRUPTION, BUGS, INACCURACIES AND ERRORS. USE OF OUR SERVICES IS AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES RESULTING IN LOSS OF DATA OR DAMAGE TO YOUR COMPUTER SYSTEM. NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM OUR WEBSITE OR SERVICES SHALL CREATE ANY WARRANTY OR CONDITION NOT EXPRESSLY STATED. TO USE OUR SERVICES, YOU MUST ACTIVATE 2-FACTOR AUTHENTICATION (2FA) AS AN ADDITIONAL LEVEL OF PROTECTION TO ENSURE THE SECURITY OF YOUR ACCOUNT. NKAPSMART IS NOT RESPONSIBLE FOR LOSSES OR RISKS INCURRED IF YOU DO NOT ACTIVATE YOUR TWO-FACTOR AUTHENTICATION. You are responsible for configuring your information technology, computer programs and platform to access our Services. Be sure to use virus protection software or application, as we cannot guarantee that our Services will be free of viruses or bugs. You must not attempt to gain unauthorized access to our services, computers or databases. You shall refrain from any misuse of our services by introducing Trojan horses, viruses or any malicious or technologically dangerous material.
YOUR USE OF THE NKAPSMART WEBSITE AND SERVICES IS AT YOUR OWN RISK. YOU AGREE TO THE LIMITATION OF LIABILITY CLAUSE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: NKAPSMART SHALL NOT IN ANY EVENT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES OR ANY DAMAGES, INCLUDING DAMAGES RESULTING FROM LOSS OF REVENUES, LOSS OF PROFITS, USE, DATA, GOODWILL, BUSINESS INTERRUPTION OR ANY OTHER INTANGIBLE LOSSES (WHETHER NKAPSMART HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR NOT) RESULTING FROM THE NKAPSMART WEBSITE OR SERVICES (INCLUDING, WITHOUT LIMITATION, INABILITY TO USE, OR RESULTING FROM USE OF THE NKAPSMART WEBSITE OR SERVICES) WHETHER SUCH DAMAGES ARE BASED ON WARRANTY, TORT, CONTRACT, LAW OR ANY OTHER LEGAL THEORY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS ON THE SCOPE AND DURATION OF SUCH WARRANTIES, SO THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU IN THEIR ENTIRETY, BUT WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
You hereby indemnify Nkapsmart and undertake to keep Nkapsmart, its employees and affiliates indemnified against any loss, damage, cost, liability and expense (including without limitation reasonable legal fees) arising out of any breach by you of any provision of these Terms, or arising out of any claim that you have breached any provision of these Terms. You will indemnify and defend Nkapsmart against any claim, suit or proceeding brought against it arising out of or in connection with intellectual property violations or other third party rights in connection with your use of the Services.
Without prejudice to Nkapsmart's other rights under these Terms, if you breach these Terms in any way, Nkapsmart may take such action as it deems appropriate to deal with the breach, including suspending or barring your access to the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or taking legal action against you.
Nkapsmart recognizes the importance of protecting the privacy of all who visit and choose to use the Nkapsmart Services. Nkapsmart complies with the requirements of the Payment Card Industry Data Security Standard (PCI/DSS) to the extent applicable to it. Please note that these requirements may be changed from time to time. With respect to any personal information belonging to and/or processed in connection with Nkapsmart or this website, such personal information shall at all times and in all respects remain in compliance with all applicable data protection laws in the territory, specifically the General Data Protection Regulation and any applicable data protection regulations. Nkapsmart has a Privacy Policy to provide an overview of the personal information we collect about you or that you provide to us. By using the Nkapsmart Services, you consent to such processing and agree to provide accurate information.
These Terms shall be construed and governed in accordance with the applicable laws of the Republic of Cameroon and you submit to the non-exclusive jurisdiction of the courts of Cameroon for the resolution of any dispute.
You may terminate your agreement with Nkapsmart by ceasing to use the Nkapsmart Services. We may suspend or bar your access to our Services at any time and for any reason including, without limitation, any violation of these Terms, fraud, identity theft, etc. Upon termination, you will immediately lose any right to use the Nkapsmart Services or platform.
Nkapsmart will not solicit or sign an agreement with merchants or sub-merchants (i) in any of the following categories/businesses, or (ii) engaging in any of the following activities unless Nkapsmart enters into a large-scale program with a recognized technology or market-leading partner specializing in these types of activities or businesses and such program is pre-approved by Nkapsmart in its sole discretion. These include the following activities:
Nkapsmart will not solicit or sign an agreement with merchants or sub-merchants (i) in any of the following categories/businesses, or (ii) engaging in any of the following activities, as updated by Nkapsmart in its sole discretion from time to time, as they are prohibited by Nkapsmart and/or card brand rules:
Nkapsmart reserves the right to change, revise or modify these Terms from time to time by updating this page. Changes will not be retroactive, and the most current version of the Terms will always be available on this page and will govern our relationship with you. We will also use reasonable efforts to notify you of any material changes either through the email address associated with your account or a service notification. By continuing to use our Services after the changes become effective, you agree to be bound by the revised Terms.
These Terms supersede and cancel any prior agreement (oral or written) between you and Nkapsmart in respect of its subject matter. In the event that any of these Terms is held to be invalid or unenforceable, then that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall remain in full force and effect. Any failure by Nkapsmart to exercise a right or provision of these Terms shall not be deemed a waiver of such right or provision.
For any complaint regarding us or our Services, please contact us at: support@Nkapsmart.cm
Email: support@Nkapsmart.cm
Headquarters: Rue des princes, Makepe St Tropez, BP: 5979, Douala Littoral, Cameroon.
Business hours: 9am - 6pm (MON - FRI)